It's not the broken down truck that's the problem. Instead it's the process for getting that truck back on the road
When a truck goes down, Tow4Tech connects trucking fleets and stranded owner operators with the towing vendors who can actually roll. Real ETAs, real quotes, real-time tracking — and a $25-per-event price that's easy to explain to anyone.
Three purpose-built apps, one shared network
Fleets request, vendors dispatch, owner operators get help on the side of the road. Every role gets the right tool — and they all talk to each other.
For Trucking Companies' Breakdown Departments
Find towing & roadside help fast, run every job to completion, keep the financial side clean — your way.
- Manual, Automatic, or Scheduled dispatch
- Preferred / Neutral / All-vendor broadcast control
- Pay through Stripe or pay vendors direct
- Built-in analytics & vendor scoring
For Towing & Roadside Service Providers
The command center for your dispatchers and your operators in the field. Receive jobs from across the network, quote, assign, and get paid.
- Live opportunity board from fleets & owner operators
- Central dispatching across one yard or twenty
- Operator web app for the field — no app store install
- Stripe or direct billing — your choice every job
For Owner Operators & Small Fleets on the Road
Broken down on the shoulder? Stop Googling shops in a town you've never been to. Submit once and the network finds help.
- One simple intake — location, issue, truck
- Vendors come to you with ETAs and quotes side-by-side
- Stripe card on file, charged when the job closes
- Full job log & receipts for accounting
Quick glossary: An Owner Operator is the truck driver who needs help. An Operator is the tow-truck driver or roadside tech who comes to help — Operators work for a Dispatch company and use the built-in operator web app, not a separate signup.
From breakdown to back-on-the-road, in minutes
A single job flows seamlessly between every Tow4Tech app — no re-keying, no chasing status.
Request
A fleet dispatcher or a stranded owner operator submits the breakdown — location, truck, issue, services needed.
Quote
Qualified towing vendors review the job in Dispatch and return an honest ETA and cost estimate.
Execute
The vendor's operator works the job on a lightweight web app — status, photos and notes update live.
Pay
Settle through Stripe or pay the vendor directly. Tow4Tech keeps the audit trail either way.
AI Voice — the next leap for breakdown operations
An optional voice layer that pairs natural-sounding AI phone calls with the Tow4Tech dispatch engine. Turn it on for a force multiplier on every shift; leave it off and keep everything you have today. Your call.
AI-powered driver intake calls
When a driver phones in a breakdown, an AI voice agent answers instantly, 24/7 — captures identity, truck, location, triages the issue, opens the request in Tow4Tech with everything pre-filled, and escalates to a human the moment judgment is needed.
AI voice outreach to unresponsive vendors
When nearby vendors haven't responded in the Dispatch app, AI voice calls them with the job details, explains the opportunity, captures their reply by voice, and writes it straight back into the request. No more silent broadcasts.
Humans focused where they matter
Dispatchers stop being a switchboard for the first 90 seconds of every call and become decision-makers — handling escalations, judgment calls and customer relationships.
Fully optional. Companies that prefer human-only intake can leave it off; companies that want round-the-clock coverage without growing headcount can turn it on.
Everything a modern breakdown department needs
Live tracking
See the operator heading to your truck on a live map with real-time ETAs.
Preferred-vendor protection
The vendors who've earned your business get first shot — automatically.
Invoices & receipts
Every quote, ETA, photo, note and invoice attached to the job.
Stripe or direct pay
Settle in-platform or pay vendors direct — Tow4Tech tracks it either way.
National vendor network
One inbox of opportunity for service providers, one network of help for fleets.
Analytics
Spend by vendor, region and truck. Response times. Cost trends. Vendor performance.